Skip to content

Cookie Policy

Courtesy translation. In case of discrepancy, the Italian version prevails. Italian version

How We Use Cookies

If you access our information or our services through Bonanno Andrea’s website, you should be aware that cookies are used. Cookies are data files stored in your browser. If the user has accepted cookies using the tools displayed when accessing Bonanno Andrea’s website, the website automatically installs and uses them on their browser when they visit. We may also use cookies without your consent when strictly necessary to provide our services and the user has explicitly requested them, for example to maintain your session when you have logged into your account or to remember the contents of your cart. You can also change your cookie settings on our websites using the tool below:

Cookies are used for the following purposes:

  • For statistical purposes, through the analysis of aggregated data on traffic and how our websites are used.

  • We create statistics that help us understand how users access Bonanno Andrea, which allows us to improve Bonanno Andrea’s structure and content, and therefore improve your experience;

  • To create a profile for the user in order to display matching materials in relation to advertising networks, such as the Google Display Network;

  • To carry out traffic statistics in order to reliably manage agreements with advertising partners;

  • To store user settings between browsing sessions and personalise the Site to better adapt it to their needs and preferences, such as the selection of display language or currency.

For marketing purposes, including on the basis of automated processing involving profiling elements, in particular to tailor our websites, our offers and our advertising to your interests.

We use cookies to assign you a unique identifier that allows us to collect information about your actions on our website, the content you view and your use of our products and services. We then use this information to build a profile of your interests based on content we believe is of interest to you (for example, because you viewed it for a certain period of time, searched for certain types of software licences or services, or added certain products to your cart) and content that other users similar to you have found engaging.

By using this profile of the user’s interests, we can tailor our websites, our offers and our advertising to their needs, replacing default content with content more relevant to their interests (for example, we may show them software licences or services we believe they might be interested in instead of the default categories, or personalise the newsletter they have subscribed to).

To achieve the objectives set out above, the Site uses two main types of cookies: session cookies and persistent cookies. Session cookies are temporary files that are stored in the browser until logout, until you leave the site, or until the browser is closed. Persistent cookies are stored in the browser for a longer period of time, as specified in the cookie parameters, or until the user removes them.

Cookies may be used by advertising partners and networks, such as the Google Display Network, to display ads specific to the user and based on their preferences while using Bonanno Andrea. To achieve this goal, cookies may store information about the user’s browsing path or the time spent on Bonanno Andrea. To see what information the Google Display Network has collected about you, you can view and change the information derived from cookies using the following tool provided by Google: Google Ads Preferences.

Your browser’s default setting is probably set to allow cookies to be stored. You can change your browser settings and delete or block cookies. For more details, please refer to your browser’s documentation. Please note that, in that case, some features available on Bonanno Andrea may not work or be available.

The user can change how cookies are used by managing the consent given within our website’s privacy settings, or through the browser, including blocking or deleting those coming from the Site. To do this, change your browser settings. The removal method differs and depends on the web browser used. Information on removal can be found here:

  • Internet Explorer browser cookies can be changed via: Tools Internet Options Privacy;

  • Mozilla Firefox: Tools -> Options -> Privacy;

  • Google Chrome: Settings Show advanced settings Privacy Content settings Cookies.

The list of the specific cookies we use, their purposes, typical parameters and retention period are available below:

Cookie type Description

General information: Cookies are small text files, sent by the online store and stored on your computer, containing certain information relating to the use of the website and the online store. Cookie files are used by the online store to provide services to the website and to make useful information available during the purchasing process, for example to remember a purchase made. Cookie files used by the online store can be temporary or permanent.

Temporary cookies are deleted when you exit the browser, while permanent cookies, which are retained beyond the end of the browsing session, are used to store information such as your password or login details, for easier and faster use of the Site. In any case, the user can block the cookie installation process or delete permanent cookies using the appropriate options in their web browser. In case of problems, we recommend using your web browser’s help file or contacting the browser manufacturer directly.

Necessary: These cookie files are necessary for comfortable use of the site and allow basic functions to be enabled, such as site navigation or secure access to the web. The website cannot function properly without cookies.

Preferences: Cookie files that store the user’s preferences allow the website to remember information relating to how the site works and is laid out, such as the preferred language or the user’s current location.

Statistics: Cookies used for statistical purposes help website owners understand how different users behave on the website, by collecting and reporting anonymous information.

Marketing: Marketing cookie files are used to track users across websites. Their main purpose is to display ads that are relevant and interesting to individual users, and therefore of greater value to publishers and third-party advertisers.

Data Retention

We will retain your personal data for as long as we have legitimate reasons to do so. Specific retention periods depend on the purpose and legal basis of the processing, for example:

  • Personal data necessary for the provision of services, for as long as necessary to provide those services and, subsequently, for as long as required by law (for example, for accounting purposes) or to handle any complaints;

  • Personal data that must be collected to meet anti-money-laundering legislation requirements, including data for identification, screening and reporting, generally for 5 years after the end of our relationship or after the date of an occasional transaction, unless we are required to retain this information for the purposes of judicial or administrative proceedings;

  • Personal data processed on the basis of your consent, generally until such consent is withdrawn;

  • Personal data processed on the basis of a legitimate interest, generally until an effective objection is raised.

Access to and Correction of Personal Data

Under the GDPR, you have the right to check whether we hold any personal data about you, to obtain a copy of that data, and to correct any inaccurate data. You can also ask us to inform you about the type of personal data we hold. For these requests, you can refer to the Italian Data Protection Authority (Garante, www.garanteprivacy.it).

Requests to access or correct personal data, or for information relating to our policies, practices and the types of data we hold, must be made in writing and sent to us by post (see the “Contact” section below).

A reasonable fee may be charged to cover our administrative and actual costs incurred in fulfilling data access requests.

Use of Trustpilot Cookies

As part of our ongoing commitment to improving the quality of our services and our customers’ satisfaction, we also use Trustpilot cookies on our website. Trustpilot is a review platform that allows us to invite our customers to leave reviews and to verify their authenticity. Trustpilot cookies are used to:

  • Invite customers to leave reviews: These cookies make it possible to identify users who have recently purchased products or services from our site, in order to invite them to leave a review on Trustpilot.

  • Verify reviews: Trustpilot cookies help ensure that reviews are genuine and come from real users who have actually purchased or used our services.

User Consent and Privacy Policy Updates

It is important to obtain users’ explicit consent for the use of Trustpilot cookies, in accordance with applicable regulations. We regularly update our privacy policy to include details regarding the use of third-party cookies, including those from Trustpilot. Users can manage their cookie preferences through their browser settings or by using the consent management tools provided on our website.

Changing Cookie Settings

As with other cookies, users can manage or disable Trustpilot cookies through their browser settings. However, please note that disabling these cookies may affect the ability to receive invitations to leave reviews and our ability to verify the authenticity of reviews.

Your Rights under the GDPR

Under the GDPR you also have the following rights:

  • Right to be informed, which is satisfied through this policy.

  • Right to erasure. You have the right to obtain the erasure of your data and to no longer have it processed if the personal data is no longer necessary in relation to the purposes for which it was collected or otherwise processed, if consent has been withdrawn, or if an objection has been raised and no other legal grounds for processing exist. If we have disclosed the personal data in question to third parties, we will inform them of the erasure of the personal data, unless this is impossible or involves disproportionate effort.

  • Right to restriction of processing. If grounds for restricting processing exist, for example if you dispute the accuracy of your personal data, that data will otherwise be retained and processed only with your consent, for the exercise of legal rights, or for the protection of the rights of another natural or legal person. If we have disclosed the personal data in question to third parties, we will inform them of the restriction on the processing of the personal data, unless this is impossible or involves disproportionate effort. We will inform you before the restriction is lifted.

  • Right to object to processing. You have the right to object to processing based on legitimate interests (including profiling) and to direct marketing (including profiling). We will no longer process your data, unless we have compelling legitimate grounds for the processing or need to process the data to establish, exercise or defend legal claims.

  • Right to data portability. You have the right to receive the personal data you have provided to us in a structured, commonly used and machine-readable format, and to transmit that data to another data controller.

You can contact us to exercise your rights through the “Contact” section below.

Right to lodge a complaint with a supervisory authority. If you are not satisfied with the way we handle personal data, you can contact us, and if you are not satisfied with our response, you can lodge a complaint with the Italian Data Protection Authority (Garante) or the data protection authority in your own country.

General

If this Privacy Policy is translated into another language and any inconsistencies or conflicts arise between the Italian version and the translated version of this Privacy Policy, the Italian version shall prevail.

Contact us: By email: supporto@riparazioneassistenzaitalia.it By phone: +39 3246113236

Company details: Bonanno Andrea VAT number: 02897520819 VIA GUIDO D’ORSO N 40 B, 91026 MAZARA DEL VALLO (TP)