FAQ
Welcome to the Riparazione Assistenza Italia FAQ section!
Here you will find answers to the most common questions about our products and services. If you need further information, our team of experts is available during business hours to help you.
What will I receive by email?
When you purchase one of our products, you will receive:
- Your personal licence key, unique and authentic.
- Secure links to download the software, always updated to the latest version.
- A detailed guide for installation and activation.
Everything will be sent to you quickly by email, with no hassle.
Are the licences original and safe?
Yes, we guarantee 100% the authenticity of our licences. We work exclusively with selected suppliers to offer you legal and safe products. In addition, our support team is available to help you during installation or activation.
Why do your programs cost less?
We use the ESD (Electronic Software Delivery) format, which eliminates the costs linked to producing physical media, shipping and packaging. This allows us to offer you original software at more affordable prices, while maintaining high quality standards.
What does “ESD licences” mean?
ESD licences are distributed digitally by email. This method is fast, environmentally friendly and safe, compared with traditional distribution on physical media.
Will I receive physical media?
Usually not: the software is delivered digitally by email (download link, licence key and detailed instructions). A physical medium (DVD or USB), at an additional cost, can be requested by contacting us before you buy.
Could I run into legal trouble in case of a check?
Absolutely not. Our licences are legal, original and accompanied by an electronic invoice valid for tax purposes. You can use them with complete confidence for personal or professional use.
Will I receive an electronic invoice?
Certainly. Once your order is completed, you will automatically receive an electronic invoice compliant with Italian regulations.
Can the programs cause problems?
No. Before sending each licence, our technicians carefully check that the products work correctly. We also offer support to resolve any difficulties.
How long will it take to receive my order?
We process orders within business hours; orders placed outside business hours are handled on the next working day, often sending everything the same day once we have verified payment and software availability.
Is your support reliable?
Yes, our team is available during business hours to help you. You can contact us by phone on 3246113236 or by email at supporto@riparazioneassistenzaitalia.it. We also offer remote support using software such as TeamViewer.
Do you offer discounts or promotions?
Our prices are already optimised to guarantee maximum savings. However, we periodically launch exclusive promotions. We recommend subscribing to our newsletter to stay up to date.
What payment methods do you accept?
We accept bank transfer in advance. Once you confirm your order you receive our bank details, the amount and the payment reference straight away; your order is processed once we have verified the payment and your licence is sent by email within business hours.
Can I return a licence I have purchased?
Since our products are digital, refund policies may vary. If any problems arise, we will do our best to offer you a satisfactory solution.